Lambert Book House Privacy and Customer Info
Security and Privacy
Lambert Book House has built our outstanding reputation over more than fifty-five years, so you can feel safe when visiting and ordering from us online.
When you choose our secure server option, your personal information is encrypted before being transmitted across the Internet. Our secure server, certified by Yahoo e-Commerce, provides the highest level of security available. After receiving your encrypted personal information, we store your information on a computer that is not accessible by Internet.
We guarantee that every transaction you make at lambertbookhouse.com will be 100% safe. If unauthorized charges are made to your card as a result of shopping at lambertbookhouse.com, you will not pay anything.
In the event of unauthorized use of your credit card, you must contact your credit card provider and follow its reporting rules and procedures. U.S. Federal Law stipulates that your banking institution cannot hold you liable for more than $50.00 of fraudulent charges. However, if your bank requires that you pay any or all of the maximum $50.00 charge, lambertbookhouse.com will pay that charge (provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at lambertbookhouse.com while using our secure server).
Your privacy is your right. The personal information you submit to lambertbookhouse.com will not be shared, sold, or disclosed to third-parties except when required by law. All agents or companies used by lambertbookhouse.com to provide these services are held to the same strict privacy standards as our own. Thanks for shopping at lambertbookhouse.com!
Lambert Book House Money Back Guarantee
We guarantee that all Lambert Book House materials will be shipped to you in new condition.
Online ordering means that you trust us to ship you newly manufactured products that are not second hand. We do not sell used, scratched, bent, or damaged materials. If you have ever used Lambert Book House Bible study materials, you know that our standards for Biblical accuracy are very strict. Likewise, our standards for the condition of the materials we ship are also very strict. We carefully monitor the quality of our materials, and we will not knowingly sell or ship any damaged products. If you are not satisfied with the physical condition of the material we have sent you, simply return the material as you received it within two weeks of receiving it, and we will credit your account for the full amount of your return.
We do not accept returns on the following materials: orders for quantities of 10 or more of the same product and orders for quantities of 5 or more of the same title. Shrink-wrapped materials, bubble-packed materials, and materials packaged in plastic bags are not returnable if they have been opened.
Returns should be directed to:
Lambert Book House
4139 Parkway Drive
Florence, AL 35630
100% satisfaction is our goal: ordering, shipping, customer service and selection. If you are unhappy with your purchase for any reason, please email us at firstname.lastname@example.org or contact us immediately by phone or postal mail. We promise to do everything we can to make things right.
Shipping Your Order
If you’d like to order Bible Study materials from Lambert Book House, you should know that we can ship our materials to most addresses in the world.
When you place an order, we estimate your shipping and delivery dates based on the shipping options you choose. Shipping date estimates are given in the order form. After you place an order, you will see the shipping and delivery date estimate on the order confirmation e-mail.
Shipping costs for orders from lambertbookhouse.com depend on the UPS and USPS shipping options you choose. Options include the following:
UPS 2nd Day Air
UPS 3-Day Select
UPS Next Day Air
USPS Media Mail
Shipping rates for the products we sell are weight-based. All weights will be rounded up to the next full pound.